test
Customer Experience (CX)
Our approach helps companies develop a Customer Centric culture and help develop a strategic framework to improve customer satisfaction.
- Business Context Maps
- Persona & Customer Journey Maps
- Touch Point Design & Prototypes
- MVP Development & Product Roadmap
Service Design (SD)
We help redefine services to reduce waste, improve efficiencies, overall performance and empower employees.
- Business Process Maps
- Service Delivery Models & Blue -Prints
- Front Stage & Back Stage Design
- Service Levels & Metrics
Design & Development (UX & MVP)
We design & develop applications. We use the iterative method to test with end users while aligning with technology & organizational readiness.
- Design, Architecture & Content Models
- User Flows & Scenarios
- Prototypes, MVP
- Demos, Presentations & User Testing