ServiceNow

ServiceNow is a leading cloud-based platform that provides solutions for IT service management (ITSM), IT operations management (ITOM), IT business management (ITBM), and more. We help organizations automate and streamline their IT workflows, improve service delivery, and enhance overall efficiency.

Services we offer include:

  • Implement ServiceNow ITSM applications as per the standards of ITIL.
  • Support Asset Management in ServiceNow, integrating with multiple platforms such as Dynamo365 & MuleSoft.
  • Automate substitution of Configuration Items over Hardware device.
  • Support Incident Management, Problem Management, and Change Management, Catalog Module, Notifications, Inbound email action.
  • Setup automation for creating catalog items for new Models whenever procurement requests are completed
  • Establish integrations between ServiceNow and multiple applications using Scripted REST API for bi-directional communication.
  • Upgrade ServiceNow instance from Madrid-Orlando-Paris versions
  • Support Story estimation, impact analysis, building design documentations, configuration changes and testing scenarios.
  • Work on enhancement features, or defect fixes and performance issues.
  • Workflow management – Created Workflows, Sub flows and Tables both on different environments.
  • Extensive usage of GlideForm, GlideUser, GlideRecord, GlideAjax and Script Include to get desired output.

 

 

Disclaimer

17th August 2021: We have become aware of Fraudulent Companies claiming to be Infobahn and Offering jobs and asking money for training. We do not provide any training and don't charge for any job opportunity. Please refrain from making any such payment and forward any such email to support@infobahnsw.com. We have informed the legal authorities who will take, necessary action against such companies.

MENU