Transforming IT and Services Operations with Expert ServiceNow Implementations
Infobahn helps organizations optimize their IT and Services operations by delivering tailored ServiceNow solutions with global, multi-shore teams.
Our Manufacturing, Retail, Financial Services, and High-Tech expertise in automation, AI-powered analytics, and seamless customer centric support ensures that your business stays agile, secure, and ahead of the competition.
ServiceNow Services
Infobahn offers comprehensive ServiceNow solutions, delivering measurable business value through strategic planning, tailored implementations, and continuous optimization. With a focus on collaboration, technical expertise, and client success, we empower organizations to maximize their ServiceNow investments, driving efficiency, innovation, and sustainable growth.
Infobahn offers Strategic Advisory, Implementation and Managed Services to clients to enable clients in their ServiceNow journey.
Strategic Advisory Services
Modernize your organization with our strategic advisory services.
- Discovery
- Modernization
- Strategy & Design
- Business Process Improvement
- Platform Evaluation
Implementation Services
Streamline your business services with our future forward implementation services using our thorough and efficient agile methodology.
- Industry Focused
- ServiceNow Products Specialization
- Agile Project Methodology
- Full SDLC Project Lifecycle
Managed Services
Flexible utilization allowing fit-for-purpose support to meet your continuous delivery and maintenance needs.
- Flexible model with heavy offshore leverage for cost effectiveness
- SLAs
- Predictability
- Scalable
ServiceNow Product and Industry Solutions
Infobahn’s Industry specific knowledge and proven methodologies can help you harness the power of ServiceNow. We help your enterprise to Unify & Digitize your business processes and operational workflows to make more productive employees, increased customer loyalty and an agile business.
Infobahn provides expertise in various ServiceNow Solutions such as IT Service Management, IT Operations Management, IT Business Management, IT Asset Management, Customer Service and Field Service Management. Specific Infobahn experience in these solutions is shown in the diagram below.
ServiceNow Solutions
IT Service Management (ITSM)
- Incident Management
- Problem Management
- Service Request Management
- Knowledge Management
- Read data from their favourite systems and write data to systems.
- Service Portals
- Service Agents/Al Agents
IT Operational Management (ITOM)
- Event Management
- Change and Release Management
- Configuration Management
- Service Mapping- Asset discovery, identification, relationship, connections
- Integration and Cybersecurity
- Cloud Management and Orchestration
Customer/Field Service Management (CSM/FSM)
- Al-enabled Virtual Agents
- Now Assist for CSM
- Intelligent Workflow
- Process Mining
- Engagement Messaging
- Self-Service Knowledge
- Customer Portals
- Guided Decision Making
IT Business Management (ITBM)
- Applications Portfolio Management
- Demand Management
- Innovation Management
- Investment Funding
- Project & Portfolio Management
- Release Management
- Resource Management
- Scrum and Scaled Agile Frameworks
- Timecards
IT Asset Management(ITAM)
- Cloud Spend Dashboard
- Hardware Asset Management
- SaaS Asset Management
- Software Asset Management
- Software Spend Detection
Clients Success Stories
We have been delivering Salesforce solutions to customers since 2010 and created value-added processes and implementation methodology to deliver accelerated transformations and managed services to clients.
Partner with Infobahn Today
Infobahn is more than a solutions provider; we are your partner in innovation and growth. Let’s redefine what’s possible for your business.
today to discover how we can transform your industry.