Modernizing Subscription Billing & Revenue Operations with SAP BRIM + Sparkflows AI

Customer Challenge

A leading enterprise software client sought to modernize its subscription billing and revenue management processes to align with its rapidly evolving SaaS business model. As their customer base and service complexity expanded, their legacy financial systems struggled to keep pace—resulting in inefficiencies, revenue leakage, and delayed financial reporting.

Our Solution

Infobahn Softworld Inc. partnered with the customer to implement SAP Billing and Revenue Innovation Management (SAP BRIM), integrating key components including:

  • SAP Convergent Charging
  • SAP Convergent Invoicing
  • SAP Revenue Accounting and Reporting (RAR)

To amplify the power of SAP BRIM, Infobahn deployed its AI/ML platform, Sparkflows, to automate financial data transformation, streamline reconciliation workflows, and enable predictive analytics for finance operations.

Business Outcomes

Infobahn Softworld Inc. partnered with the customer to implement SAP Billing and Revenue Innovation Management (SAP BRIM), integrating key components including:

40% Reduction in Manual Financial Processing

Automation of billing, rating, and revenue recognition processes drastically cut down manual workload, increasing operational efficiency.

Minimized Revenue Leakage

Intelligent validation rules and automated exception handling improved billing accuracy and ensured compliance.

Improved Financial Visibility

Real-time dashboards and analytics provided actionable insights into cash flow, DSO, and other key financial KPIs.

Scalable Subscription & Onboarding Processes

The new system enabled smooth handling of growing customer volumes and accelerated onboarding timelines.

Accelerated Month-End Closures

Streamlined processes led to faster, more accurate month-end financial closes, improving overall governance.

Enhanced Customer Experience

With more accurate billing and improved transparency, customer satisfaction saw a noticeable uptick.

Technology Highlights

SAP BRIM Suite

Flexible, integrated billing and revenue management

Sparkflows AI

Low-code platform used for financial automation and predictive intelligence

Integrated Architecture

Ensured seamless data flow and compliance across systems

Conclusion

Through the combined power of SAP BRIM and Sparkflows AI, Infobahn enabled this customer to future-proof its finance operations, reduce operational drag, and support its fast-scaling SaaS strategy. The result: stronger financial control, happier customers, and a system ready to grow with the business.

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